BlushBloom | Privacy Policy

1. Introduction

At BlushBloom Hair Salon, we deeply respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our salon, use our services, or interact with us online. Please read this policy carefully to understand your rights and how we handle your information. By using our services, you consent to the practices described in this policy.

This policy applies to all users of our services, whether accessing via website, mobile application, or in person. We are dedicated to handling your data transparently and responsibly. Any updates to this Privacy Policy will be posted on this page and take effect immediately.

2. Information We Collect

We collect personal information that you provide directly when booking appointments, filling out forms, or subscribing to newsletters. This includes your name, contact information such as phone number and email address, appointment history, hair care preferences, and payment details.

We may also collect technical data such as IP addresses, browser types, device information, and site usage behavior when you visit our website or social media platforms. In-salon, we may document your hair care treatment history to better serve your preferences and enhance your experience. Optional information such as birthdays or special occasions may also be collected to personalize our service offerings.

3. How We Use Your Information

Your information is used primarily to provide and improve our salon services. This includes scheduling appointments, managing your preferences, and customizing your hair care treatments. We use your contact details to send you reminders, confirmations, and important updates related to your bookings.

With your consent, we may also send promotional emails, newsletters, birthday wishes, loyalty rewards, or special discount offers tailored to your preferences. Your non-identifiable usage data helps us optimize website performance, understand user behavior, and enhance our digital marketing strategies. We aim to offer you a personalized and seamless beauty experience at every touchpoint.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to any third parties. However, we may share your data with trusted partners and service providers who assist us in operating our business, such as appointment booking software, secure payment gateways, customer relationship tools, and digital marketing platforms.

These third parties are contractually obligated to comply with data protection regulations and may only use your information to the extent necessary to perform their designated services. We may also disclose your information if required by law, legal process, or to protect the rights, property, or safety of BlushBloom, our clients, or others.

5. Data Retention and Security

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

To protect your data, we implement appropriate physical, technical, and administrative safeguards. These include SSL encryption for online transactions, password protection, and restricted access to sensitive data. While we strive to maintain the highest standards, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information held by us. You may also withdraw your consent for marketing communications at any time by clicking “unsubscribe” or contacting us directly.

If you believe that we have not handled your data in accordance with this policy or applicable laws, you have the right to file a complaint with a data protection authority or seek legal recourse. We encourage open communication and will gladly assist in resolving any concerns.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic. These tools allow us to remember your preferences and provide a more tailored service.

You can adjust your browser settings to refuse cookies or alert you when they are being used. However, some website features may not function properly if cookies are disabled.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the revised effective date.

We recommend reviewing this policy regularly to stay informed about how we protect your personal information. Continued use of our services after changes implies your acceptance of the revised terms.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us. You may reach us by email at privacy@blushbloom.com or by visiting our studio at the address provided on our contact page.

We are committed to protecting your privacy and welcome any feedback to improve our data practices.